Stripe

Stripe is used in order to allow your Organization to accept one-time and recurring donations. To connect a Stripe account, make sure you're logged into the Scope of the Organization or Chapter for which you want to connect a Stripe account, and navigate to the Finances tab. Here, you will see a "Connect with Stripe" button in the top right corner. Click that button and you will be taken to the Stripe website, which will ask you a series as personal and organizational questions, then ask you to connect your bank account.

You can create a new Stripe account or connect an existing one by entering its email address. In either case, you will need to answer several questions about your organization.

Make sure you answer all of the Stripe account questions correctly. You will have to verify your identity and connect a bank account that will receive the payout funds from your donation page. Once you've completed this step, you will be redirected back to the Solidarity Tech dashboard which will have the full Finances tab available. If you don't complete the Stripe onboarding step immediately, you can resume the process by returning to the Finances tab and clicking the "Connect with Stripe" button again.

You can always log in to your Stripe dashboard at dashboard.stripe.com to update your business, payout details, or export transaction data directly from Stripe. You can also export your payment and payout data directly from the Solidarity Tech Finances tab.

Troubleshooting

"Connect Stripe Account" still showing after setup

If you've started the Stripe setup but the button still says "Connect Stripe Account," your Stripe account may not be fully verified.

Common causes:

• Bank account not connected
• Identity verification incomplete
• Business information missing

Solution: Log in to dashboard.stripe.com and complete any pending onboarding steps. Look for a banner or notification at the top of your Stripe dashboard indicating what's still needed.

Connecting an existing Stripe account

You can connect an existing Stripe account instead of creating a new one. When you click "Connect with Stripe," choose to link an existing account and log in with your Stripe credentials.

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Note on migrating recurring donations: If you have recurring donors from another platform (like Action Network) using a different Stripe account, those subscriptions typically cannot be transferred. The easiest approach is to keep existing recurring donors on the old platform while using Solidarity Tech for new donors.