Emailing

In addition to broadcast email blasts, there are a variety of other places in the Solidarity Tech platform where emails are used, and most of them follow the same format. Most emails ask for an Email Sender, an Email Wrapper, a subject line, and content. The editor shows a tab for each language that the email supports.

Responding to emails must be accomplished outside of the platform. You can also set "reply to" email address, so that supporters who reply to an email you send them have the reply directed to the email address of your choice.

Email Bounces & Deliverability

Solidarity Tech can clear a person's email address when the address does not exist or keeps bouncing, unless the person opened a recent email.

What You'll See

When an email bounces, you'll see an activity on the Person's profile like:

• "Email to [address] bounced (permanent bounce)."
• "Email to [address] bounced (temporary bounce, e.g. mailbox full)."
• "Reset email to blank following bounces" shows when the system clears an address.

Spam Complaints

If someone marks your email as spam, their email permission is automatically revoked to prevent future deliverability issues.