You create your Solidarity Tech account when you create an organization or accept an invitation to join a team as a Team Member. An invitation alone creates no account. This account - with your email address as the unique key used to login - can be associated with multiple Organizations.

Change accounts

If your account has multiple organizations associated with it, click your name in the top right corner of the admin dashboard. Then pick an organization under 'CHANGE ACCOUNT'.

From the app, you can change your account from the bottom of the Settings screen.

Change your login email

You can change the email address of your Solidarity Account from 'My Account' > 'Solidarity Tech' tab in the dashboard. Update your email and click 'Save Changes'. Then confirm it's you with your passkey, or with an emailed code if you have no passkey. The new email must be a valid email address and cannot already be in use by another Solidarity Account. Future logins and password resets will use the new email.

Dashboard language

The admin dashboard can be displayed in English or Spanish. From My Account > Solidarity Tech tab, choose your preferred language from the Language dropdown (English or Español) and click Save Changes. The dashboard reloads in the language you selected. This preference applies to your own account, so each Team Member can set their own dashboard language.

Reset password

You can reset your password by clicking the "Forgot password?" link on the dashboard login page.

From the app, you can also reset your password by tapping the "Reset Password" button in the login screen. Type your email address in the prompt.

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Password resets require a Solidarity Account. If a team member was added to your team but never clicked their invitation link to create their account (email + password), password reset will not work because no account exists yet. Resend the invitation from Settings > Team instead. See Team Members for details.

Two-Factor Authentication (2FA)

For security, Solidarity Tech requires two-factor authentication when logging into the admin dashboard. After entering your email and password, you'll need to verify your identity with a second factor.

Email Codes (Default)

By default, a 6-digit verification code is sent to your email address. Enter this code to complete login.

Passkeys and security keys

For a faster, more secure login, you can set up a passkey with Touch ID, Face ID, or a security key such as a YubiKey. A passkey can also live in a password manager.

Why use passkeys?

• Faster - Just touch your fingerprint sensor instead of checking email
• More secure: Passkeys are resistant to phishing.
• Convenient - No codes to copy/paste

Setting up a passkey

1. Log into the admin dashboard
2. Click your name in the top-right corner and select My Account
3. Go to the Solidarity Tech tab
4. Under "Passkeys and security keys", click Add Passkey
5. Follow your browser's prompts to register your fingerprint or face

Using your passkey

Once set up, when you log in on a device with Touch ID or Face ID, your device prompts for your passkey automatically. On a device without one, the page emails you a code and shows a 'Use a passkey' button.

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Tip: You can register multiple passkeys (e.g., one for your laptop, one for your phone). If your passkey isn't available, you can fall back to the email code method, unless 'Sign in with passkey only' is on.