Donation Pages allow you to accept recurring or one-time donations. Before creating donation pages, you must connect to Stripe, which will act as the payment processor.

Connecting Stripe

You must have a Stripe account connected to your Organization before you can create a Donate page. In order to connect a Stripe account, reference the Stripe integration article.

Once you've connected a Stripe account and Stripe has turned on its payouts, you can create a Donate Page and accept one-time and recurring donations. Stripe turns on payouts after you finish its setup.

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Stripe account required for public donations: You cannot delete or disconnect a Stripe account while a published page pays out to it. First pick another account for those pages, or unpublish them. A page with no payout account shows 'This page is currently unavailable.' A disconnect does not cancel recurring donations, so cancel them first in Finances > 'Subscriptions'.

Transaction fees

Solidarity Tech takes a fee of 1% on each one time donation. On a recurring donation, the fee is 0.3% for a Standard type Stripe account and 1% for other Stripe account types. Stripe adds its own card fee, which depends on the currency and the card's country.

Solidarity Tech sets no payout schedule. Stripe pays out to your bank on the schedule set in your Stripe account.

Donations vs. Membership Dues

You can create two types of Donation pages:

Donations: One-time and recurring contributions.

Membership Dues: Members sign up to pay recurring dues or an upfront dues payment. When you create the page, pick 'Fixed amount', 'Income based', or 'Multiple tiers'. Each dues payment moves the person's 'Paid Dues Expires At' date forward by the period it pays for. To find members who are up to date, use the People filter 'Is an active dues-payer?'.

Recurring Donation Periods

Except on 'Multiple tiers' dues pages, you pick the 'Recurring Period' in the page settings. Donors cannot change it. Regular donations can recur weekly, monthly, or annually. Membership dues can recur monthly or annually.

Donation amount

The "Choose an amount" component of every Donation Form sets the pre-selected donation amounts and whether to allow a custom "other" amount.

When the custom amount field is on, you can set a Minimum Other Donation Amount and a Maximum Other Donation Amount. These limits apply only to the custom field, not to the preset amount buttons.

Pre-selecting a Donation Amount via URL

Add ?amount= to the page link to pre-select an amount, for example https://yoursite.org/donate?amount=10. If the amount matches a preset button, that button is selected. Otherwise the custom amount field is filled in, when it is on. Use a whole number in your page's currency. You can combine it with UTM parameters to compare different asks.

Progress Tracker (Fundraising Thermometer)

Add a progress bar that shows how close you are to a fundraising goal. Set the goal amount, and choose which donations count: this page only, all pages in this website (ticket sales included), or specific donation pages. Show it above the page content or above the form. The total does not change while the page is open. It counts successful charges, and refunds are not taken off.

Page Form

By default, it will create a multi-page form to split payment process into digestible steps.

Team members with the 'Manage Finances' permission can view and manage subscriptions, cancellations, payouts, and refunds from the Finances tab in the dashboard.

Reminder emails

Users who sign up for one-time or recurring donations will receive the appropriate system emails. Edit these emails in Settings > 'System Emails', in the 'Donations' section.

Additional Features

Ask Donors to Cover Processing Fees: When it is on, a donor can add an amount that covers the Stripe and Solidarity Tech fees.

Currency Support: Accept donations in USD, GBP, EUR, CAD, or AUD, with currency selection locked after page creation

Manage Your Donations

Your supporters can manage their donations from the donations manager. The default donation receipt, one time or recurring, has the link 'Update Donation Subscription Settings'. It opens the donations manager. The donations manager is at /donations on your website's domain. That is your custom domain or your solidarity.tech subdomain.

Update billing info

In the "Recurring" section, supporters see their active and inactive subscriptions.

An active subscription has 'Update Payment Method' and 'Update Recurring Settings'. 'Update Payment Method' changes the card and keeps the donation active. 'Update Recurring Settings' changes the 'Contribution Amount' and keeps the interval, or cancels the recurring donation with 'Cancel Recurring Donation'.

Your Info

In the Your Info section, supporters can update their name and phone number. A new email address takes effect only after the supporter enters the six-digit code sent to that address.