Push Notifications
Push notifications let you send short messages directly to your supporters' devices, with no app download. Supporters subscribe to a specific website, and you send push blasts from that website's Push Notifications tab.
Collecting Subscriptions
There are three ways to ask supporters to enable push notifications.
Landing Page Popup
- Open a landing page in the page builder
- Click Add Section → Popup
- Set Content Type to "Push Notification Signup"
- Choose the Display Style and when to show the popup: on exit intent, after a time delay, or after scrolling. A Banner popup offers only a time delay.
- Customize the headline, description, and button text
The popup detects the visitor's browser and shows the steps for that device.
iOS Users: On iPhone and iPad, push notifications need iOS 16.4 or later, and the visitor must add the site to the home screen first. The popup shows instructions for this.
Thank You Page Prompt
- Open any form page
- Go to the Post-Submission tab
- Under Redirect To, choose Custom Follow-Up Page (Default). Turn on Show Push Notification Prompt. Then click Save Redirect To.
Navigation & Footer Buttons
Edit the Navigation or Footer section of your landing page. Enable Show Push Notification Button (navigation) or Show Push Notification Link (footer).
Sending Push Blasts
- Click Pages in the sidebar. If you have more than one website, click All Websites and pick the website. Click the Push Notifications tab.
- Click New push blast. Enter an Internal Name, then click Create push blast.
- Configure the recipients, content, and send time
Recipients: People who subscribed to push notifications for this website and match your filter. Turn on Include Anonymous to add every anonymous subscriber of the website. These people subscribed but have not submitted a form. Your filter does not apply to them.
Content: A Title, a short Message, a Link URL, and an Icon (defaults to your organization's icon or logo).
Settings: Turn on Track Link Clicks to record clicks on the link.
Sending: Click 'Send Now', then 'Start Sending Now'. Or schedule a specific date and time.
Results
After sending, the push blast page shows delivery results. If Track Link Clicks was enabled, it also shows link clicks. "Sent Successfully" means the notification was delivered to the push service, not that the person saw it.
If someone clicks Block on the browser permission prompt, your site cannot ask again. The person must change the setting in the browser.
Updated about 1 month ago
